SP Satisfaction Guarantee



SHENG-PU CARES and we want our guest to know, from experience to products. We are confident in all Sheng-Pu products, Sheng-Pu products have a 30-day satisfaction guarantee. If you are not satisfied with the product, simply return the item within 30 days of purchase. We will send a full refund of the product only, excluding shipping.

Terms and conditions:

  • Shipping & Handling charges, taxes paid (e.g. VAT, State , Customs) are not refundable.
  • Returned products must be sent with original packaging and original packing list.
  • Customers are responsible for shipping charges and shall assume all risk of loss or damage to the products while in transit back to Sheng-Pu. We recommend the use of a tracking service for your own protection.
  • Abuse of our Sheng-Pu CARE 30-day satisfaction program will result in account suspension.
  • Multiple purchases and refunds may be subject to suspension for abuse and refund will not be sent.
  • 30 Day satisfaction guarantee is only reserved for Individual sales only.

For all other non Sheng-Pu related returns, please refer to the Customer Service page for more information.

Sheng-pu Health & Wellness